Get DIRECTV’s satellite TV packages for as little as $19.99 a month for a year!Throw in HBO and Showtime – “free for 3 months.” It’s enough to make you “ditch cable now” and head straight into orbit with satellite TV.
The FTC says DIRECTV didn’t give consumers the whole scoop and their viewers got stuck with charges they didn’t know about or approve.According to the FTC, DIRECTV typically enrolled consumers into the promotion without clearly telling them that they needed to cancel before the end of the trial to avoid being charged.Whether or not you ditch cable now, you should check out the details of any deal. I signed up for one of their "free trials" for a channel package and marked my calendar.I called that date to cancel and only received a partial credit because it was in the middle of the billing cycle.The free trials to not align with the billing cycles so it will never be "free".The FTC has charged DIRECTV with deceptive advertising for claiming consumers could sign up for a discounted 12-month service contract but never revealing some key conditions: DIRECTV required consumers to commit to a two-year contract – and during the second year, they hiked up the monthly fee.
If you wanted to cancel before the end of the contract, you faced some pretty big cancellation fees, up to $480.
Adding insult to injury, that “free for 3 months” offer for HBO or other premium channels was really a negative option.
If you didn’t remember to cancel before the end of the trial period, DIRECTV signed you up and billed you for the premium channels – which cost around $48 per month.
Everyone (not just you) needs to know that there's no reason to mark your calendar to cancel sometime near the end of the deal. They are out for themselves and we, the consumer, are out for ourselves. When he gave me something to sign when he was done I refused ! Then a little while later he tried to hand me another r thing to sign and I also refused to sign that one too. I told him to hit the road and take all his trash with him.
Call back the next day and cancel (give it a day for their systems to be caught up). Canceling early doesn't negate that agreement. There's no advantage to you for waiting to cancel. But they've played it so long they are the experts. I'd just say listen, listen, listen and read the things they ask you to sign. I never signed any agreement because the installer tore up our TV cabinet ripping out the old box and cords . It was the worst service I have ever had from any Co.
I've encountered the first-year discounted offer but it clearly was with the understanding (and the store rep made sure I understood) that it would be higher the 2nd year. It's all there......somewhere :) This is the biggest rip off Co. Please also add to the charges that Directv arbitrarily increase programming package price during the promotion period, and equipment lease charge wherein the terms and condition do not specify that they can do so.